Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Shipping & Delivery
At this time, American Pride Tattoo Supply ships merchandise to directly locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, American Pride Tattoo Supply ships merchandise to Canada and Mexico. All other countries must use Bongo (see below). The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.International Shipping Through Bongo Now Available!
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
Register with Bongo and receive a U.S. shipping address. Enter the Bongo address as both your billing and shipping address. Use the credit card that you have on file with Bongo as the payment method. Once the order arrives at Bongo, log into your account to forward to your country. Click Below to Get Started:
- Return Policy
SORRY, WE DO NOT ACCEPT ANY RETURNS ON INK. For all other products, returns are easy once you've read the policy below. We will refund or exchange any merchandise (excluding closeouts and special orders) returned within 15 days, or will exchange any merchandise returned within 30 days. Items must be in new, re-sellable condition and returned with the manufacturer's original packaging including tags and labels. Please ship all items in a shipping box. Do not return items in manufacturer's packaging, as they will not be accepted. A 10% re-stocking fee will be applied to all returned items. Special Orders will be subject to a 20% re-stocking fee. Once a return has been received, you will be notified by e-mail. Exchanges- All items returned to AP Tattoo supply for an exchange Please include your name, the part number(s) and a description of the item(s) you wish to return. There is no extra fee for exchanges. Shipping fees will not be re-imbursed unless customer received incorrect items due to an error made by AP Tattoo Supply. In this case, Ap Tattoo Supply will reimburse only standard ground shipping charges. Cancellations- A 10% re-stocking fee will apply to all orders upon cancellation. Orders cannot be cancelled through e-mail. Please call toll free 1-877-221-6123 11am - 8pm EST, if you wish to cancel an order. Cancellations will only be accepted if the order has not yet shipped. Closeout Items- No refunds will be given on closeout items. These items are offered to customers at extremely low prices. Exchanges are subject to availability and approval by a AP Tattoo Supply customer representative. Warranty Exchanges- Please contact the product manufacturer for all warranty claims. All Claims are subject to the individual manufacturers policies and are not handled by AP Tattoo Supply. Warranty items should be shipped directly to the manufacturer and not to AP Tattoo Supply. Return Shipping Instructions- When sending items back to AP Tattoo Supply please obtain a tracking number from your shipper. Fill out the reverse side of the original packing slip included in your order. If it is unavailable, please indicate the order number, e-mail address, phone number and name of the person who purchased this order, along with the reason for your return or exchange on a separate piece of paper. Please ship all items in a shipping box. Do not return items in manufacturer's packaging, as they will not be accepted. Please clearly write on the shipping box. Return Address- AP Tattoo Supply Returns / Exchanges 3432 Highland Rd Waterford MI 48328 We ship WORLDWIDE! Most orders are shipped from our warehouse within 24-72 hours, not including weekends. The most common shipping method is UPS ground service. AP Tattoo Supply does NOT ship to P.O. boxes. We do ship to Military FPO/APO's. Delivery can be expected in 3-11 business days of transit time after shipment for a total estimated delivery time of 4-14 days. Complete and updated address information ensures timely shipments! Many orders are received earlier than this estimate, depending on how far you are from our warehouse. If your order contains an item that is back-ordered, you will receive a prompt notification from our sales department to try and help you with any substitutions. If you need your package sooner, you can request upgraded shipping by calling us at 1-877-221-6123. If you have any problems, please don't hesitate to e-mail us at: firstname.lastname@example.org or call us toll free at 1-877-221-6123. AP TATTOO SUPPLY SHIPS WORLDWIDE!
President Steven Elliott 248-681-3230 AP Tattoo Supply 3432 Highland Rd Waterford, MI. 48328